Study cover for Service Design
Master On Campus

Service Design

POLI.design - Milan (Italy)

12 months
Duration
15500 EUR/year
15500 EUR/year
Unknown
Tuition fee
Unknown
Apply date
Unknown
Start date

About

The Specializing Master in Service Design at POLI.design - Milan (Italy) was especially created in response to the growing demand for professionals specifically able to handle the complexity of designing a service.

Visit the official programme website for more information

Overview

The Specializing Master in Service Design at POLI.design - Milan (Italy) delivers an English teaching programme on service design employing a practical and learning-by-doing approach, based on lectures that underline the design discipline, and on applied and cutting-edge contents. Students will acquire the fundamental competencies to understand people’s needs and behaviors, interpret changes within contemporary society, and design effective and efficient solutions, processes, and experiences.The Master is supported by outstanding partners belonging both to the public and the private sector.

Contemporary society has changed a lot in the last decade, accompanied by substantial technological empowerment and important societal and economic transformations.

Throughout our daily lives, we increasingly get in touch with a huge variety of services provided to different users and contexts, which involve different types of innovation in many fields: mobility, health, finance, insurance, tourism, hospitality, and education, just to mention few. These experiences and performances need to be designed to create value for citizens, firms, not for profit organisations, public administrations as well as governments.

Employment Opportunities

The Specializing Master in Service Design trains specialists in the design of services for firms and public sector organizations.The programme’s overall objectives are to produce experts and consultants with a solid design culture, vision, and the ability to design, manage, and organize the conception and implementation of a service. It also aims to develop innovation and entrepreneurship.On conclusion of the programme, the participants will be able to:

  • Devise systemic innovation models for services
  • Deploy theoretical skills to operate with complex system
  • Use specific service design tools and manage redesign
  • Observe & Analyse user experience to construct a user-centred vision of complex interactions
  • Manage service conception, design and development
  • Foster entrepreneurship

Programme Structure

Didactic modules:

  • Lectures: Theoretical lessons aimed at introducing the discipline, and methodological lessons devoted to the acquisition of processes, tools, and approaches.
  • Service Design Pills: Targeted seminars that delve deeper into approaches and tools through the experimentation on a topic.
  • Service Jams: Mini-workshops in collaboration with companies, focused on the generation of service concepts.
  • Service Design Workshops: Design labs, in collaboration with companies, dealing with a real briefing that is focused on user research, and the development of service ideas and prototyping.
  • Internship: 475 hours training experience in a partner company of the Specializing Master or other companies suggested by participants.

Key information

Duration

  • Full-time
    • 12 months

Start dates & application deadlines

More details
  • for Italian / foreign citizens with a qualification obtained in Italy within September 23 
  • for Extra U.E. citizens within August 23

Language

English

Credits

60 alternative credits

Delivered

On Campus

Academic requirements

We are not aware of any academic requirements for this programme.

English requirements

We are not aware of any English requirements for this programme.

Other requirements

General requirements

  • The Specializing Master invites applications from candidates with a degree, master’s degree, or university-level diploma in design, architecture or engineering. 
  • Candidates may also be specialized in non-polytechnic disciplines for whom polytechnic skills can significantly enhance their prior professional training.

Tuition Fee

To alway see correct tuition fees
  • International

    15500 EUR/year
    Tuition Fee
    Based on the tuition of 15500 EUR for the full programme during 12 months.
  • EU/EEA

    15500 EUR/year
    Tuition Fee
    Based on the tuition of 15500 EUR for the full programme during 12 months.

Living costs for Milano

850 - 1450 EUR /month
Living costs

The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.

Funding

Studyportals Tip: Students can search online for independent or external scholarships that can help fund their studies. Check the scholarships to see whether you are eligible to apply. Many scholarships are either merit-based or needs-based.

Fresh content

Updated in the last 3 months

Check the official programme website for potential updates.

Our partners

Service Design
-
POLI.design - Milan (Italy)

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