Organizational Excellence Hamdan Bin Mohammed Smart University

Overview

Learners will be provided with a range of specialist management knowledge and skills to lead organizations where quality management plays a key role in business strategy. Inspired by different Quality Management frameworks such as European Foundation for Quality Management (EFQM) and Malcolm Baldrige National Quality Award (MBNQA), this unique and pioneering program provides learners with a solid foundation to understand key business operations and functions and their underlying linking processes.

Upon completion of the MSc in Organizational Excellence at Hamdan Bin Mohammed Smart University, you will be able to develop a holistic perspective of business excellence. Learners can introduce and implement quality management tools and systems in the organization and will be able to lead their organizations to compete for various regional and international quality and excellence awards.

Program Goals

• To develop learners’ managerial skills, research abilities and decision making supported by technology driven applications 

• To allow learners to develop and understanding of the theoretical contributions of the various quality gurus, models of implementation of quality initiatives, and to appraise Organizational Excellence strategies and performance measurement methodologies 

• To develop competence in Organizational Excellence Assessment using European Excellence Model and the application of various measurement methodologies 

• To examine how value-driven and customer-centered organizations are created, and how their operations can be optimized