Contrary to what you might think, Tourism and Hospitality careers are not like a never-ending vacation. This fast-changing, dynamic and highly competitive field expects well-trained hospitality professionals with a serious work ethic.
A good understanding of business and what drives business success is a great advantage for people working in Tourism or Hospitality, especially for those in administrative or management positions. That's why in order to be at the top of your game and get a good start it's very important to study a well-regarded Master’s degrees in Hospitality or Tourism abroad.
Why Hospitality or Tourism? Simple. Although the two disciplines and industries overlap, the main difference is that tourism deals with attractions, activities, and events, while Hospitality focuses on providing people great accommodation, travel, as well as other facilities like restaurants or sports centres.
Choosing a Tourism and Hospitality Master's degree will get you accustomed to working in an international environment and being more in tune with the needs of guests from different social and cultural backgrounds while helping them enjoy their time off.
Here are a few Hospitality Management study programmes we recommend:
- M.Sc. at University of Derby, the UK
- MBA at Sustainability Management School (SUMAS), Switzerland
- M.Sc. at TBS Business School, Spain
- M.Sc. at Emlyon Business School, France
- M.Sc. at The Hong Kong Polytechnic University, Hong Kong SAR
Top universities and colleges offering Hospitality Management degrees
According to a study done by the CEOWorld magazine, these are the best Hospitality and Tourism schools in 2019:
- EHL - Ecole hôtelière de Lausanne, Switzerland
- School of Hotel Administration at Cornell University, the US
- William F. Harrah College of Hotel Administration, the US
- Rosen College of Hospitality Management at the University of Central Florida, the US
- International School of Hospitality and Tourism Management at Fairleigh Dickinson University, the US
- School of Hospitality Business at Michigan State University, the US
- School of Hotel and Restaurant Management at Northern Arizona University, the US
- Hospitality Management at Penn State, the US
- Oxford School of Hospitality Management, the UK
- Conrad N. Hilton College of Hotel and Restaurant Management, the US
1. Hotel Manager – 49,000 USD/year
- Oversee all the activities involved in the well-functioning of the hotel
- Set budgets, assign tasks, and evaluate staff performance
- Inspect the quality of the products and services offered by the hotel
Where tourists rest during their vacation is one of the most important details of a holiday. If you plan to work in a hotel, motel or resort, it's your job to make sure your guests receive top quality accommodation, or you'll never see them again next year.
This applies whether you are a hotel manager or part of the helping staff, as all employees have to work like a well-oiled machine - from the time guests arrive, to their departure - to create an unforgettable experience.
You can also find work as:
- Front desk clerk/receptionist
- Resort manager
- Hotel accountant
Check out top Master's degrees in Hospitality Management.
2. Flight Attendant – 40,700 USD/year
- Greet passengers, help with their luggage and direct them to their seats
- Answer questions, solve emergencies and conflicts
- Share safety instructions and serve food and drinks
Two of the largest tourism-related industries are airline travel and luxury cruise services. Whether working in the air or at sea, you'll be one of the many tourism management graduates employed in operations management, leadership positions, logistics or invoicing and reservations.
You need to help travellers feel safe and comfortable while tackling any unexpected problems they may face. Luxury cruise ship managers have to mix the responsibilities of running a hotel, handling travellers and ensuring top-class entertainment.
Other top career opportunities in the travel industry include:
- Cruise staff
- Ship captain
- Travel security
- Luggage porter
- Disabled traveller aide
3. Restaurant Manager – 45,700 USD/year
- Hire, guide, and train new restaurant staff
- Organise schedules and meetings
- Order inventory, oversee payroll and other administrative tasks
The food services industry involves more than just putting food on the table. Hospitality graduates working in restaurants, bars or cafeterias have to do their best to turn meals into special events, while also ensuring the food looks good and is safe to eat.
Restaurants and bars need to be well-staffed and supplied and respect safety and storage regulations while making a profit. If you plan to work in the food industry, you'll need to be calm under pressure, well organised, and have great communication skills. If you want to work in the kitchen some studies in cooking are required as well.
Other job opportunities are:
- Chef or kitchen staff
- Catering coordinator
- Bar or club manager
4. Entertainment Manager – 52,900 USD/year
- Organise daytime activities, sporting events, quizzes, etc. to keep the guests entertained
- Invite famous performers and bands to take part in shows
- Ensure there’s enough diversity in the activities and events so that any guest can enjoy
- Research new technologies and trends to see if they can improve the organisation of shows
- Interview and screen artists to hire the best performers
Even if your guests are well rested and fed, they still need more to have an unforgettable holiday. That's where entertainment specialists come in. They make sure guests have fun without getting hurt, watch the best performers, and look for ways to take events to the next level.
Here are other careers you may want to consider:
- Adventure tour guide
- Amusement park manager
- Casino dealer
- Pit boss
- Show (or talent) manager
5. Event Planner – 47,700 USD/year
- Oversee all preparations for different events, including food, beverage, special guest needs/requests, entertainment
- Search for and book the most suitable venues for events and have back-up options
- Organise transportation (if offered by the organiser) or inform guests about the transport and parking options
It’s the perfect job for people who are great communicators and who enjoy seeing others have a great time. Attention to details, problem-solving, and flexibility are some of the skills which will make your work a lot easier.
Other similar jobs that might attract your attention:
- Wedding coordinator
- Concert or festival organiser
- Party planner
- Conference host
Find top Master's degrees in Event Management abroad and make this happen!
6. Travel Consultant – 41,500 USD/year
- Discuss with clients and understand their needs and expectations
- Research different airline and hotel services to find the best option for your clients
- Stay up to date with the latest changes and inform clients about possible travel or accommodation issues and what alternatives they have
Working as a travel consultant or holiday planner requires the ability to listen carefully to people and what they want. Try to understand what kind of experiences they’d love to have and see if you can not only meet their expectations but also add a small bonus on top. This approach will help you create a relationship based on trust, and you can be sure that your clients will return and will recommend you and your agency to other people.
Other related job opportunities include:
- Travel agent
- Booking agent
- Tourist information centre representative
- Tour guide
- Online customer service representative
What are the highest-paying jobs in Hospitality?
The popular Hospitality & Tourism jobs we’ve listed above are well-paid. You can expect earnings to increase as you accumulate more experience, and some positions will offer you large bonuses based on performance, sales, and other factors.
The list of highest-paying jobs in Hospitality is relative because salaries are influenced by aspects like location, size of the organisation, sales, how you’ve negotiated your income and bonuses, etc. However, it’s no surprise that management and executive positions stand out. Here are some of the best-paid jobs in Hospitality & Tourism:
- Food and Beverage Director – 67,600 USD/year
- Executive Chef – 60,000 USD/year
- Housekeeping Director – 56,700 USD/year
What skills do you need to develop to work in the Tourism industry?
Working in the Hospitality and Tourism industry isn’t for everybody. If you want to develop a successful career in this field, these are some of the key abilities that will make you stand out from the crowd:
People think that simply because they can speak or write, they’re also good communicators. Wrong. It’s not easy to express yourself clearly and avoid being ambiguous or adding unnecessary things. In the Hospitality & Tourism industry, you need to choose your words carefully if you want to persuade your clients to choose you and not your competition.
The easiest way to do it is to become a great listener. Don’t listen thinking what to reply, listen to understand. Once you know exactly what people want or need, you’ll be in a much better position to explain how and why you can meet their expectations.
Diplomacy is closely related to communication, but also to being aware of your emotions and those of your clients. Becoming a good diplomat will serve you well because things can change quickly in Tourism and Hospitality. Flights may be delayed, hotels can be already booked, or bad weather might spoil your guests’ holiday.
The point is, you need to be ready to deal with unhappy clients, manage conflicts, and move fast to offer a solution, either in the form of reimbursement or by offering a discount or an alternative accommodation or holiday destination.
Yes, it sounds like a cliché, but we’re human and coping with stress isn’t always easy. But you can learn how to do it. This will serve you wonderfully when you negotiate with clients or manage multiple big projects at the same time.
To work well under pressure, the key is knowing when to ask for help. Don’t take more then you can handle and let your colleagues or manager know when you need support. If you’re the one in charge, learn to delegate tasks and encourage people. It won’t always be easy, but with a little effort, both you and your team can face stressful situations easier if you collaborate and communicate effectively.
Problem-solving is all about looking at alternatives and possible solutions instead of complaining. This skill goes hand in hand analytical abilities and paying attention to details. These competences will allow you to evaluate options choose the best one according to the clients’ needs.
You’ll also encounter situations where you cannot find an alternative. With those, you need to learn to move on and not try to fix things which are beyond your control. Simply inform people about the problem and see if there’s anything you can do to make things a little better.
Ready to start your career in Hospitality & Tourism?
If you think about studying a degree in Hospitality or Tourism, you’re spoilt for choice. There are over 3,000 Bachelors and 1,700 Masters available on our portals alone. You can use filters to narrow down your search and take advantage of our Best Fit and Comparison tools to see which Hospitality or Tourism degree fits you best.
Whether you’ll end up running a hotel or creating perfect itineraries, working in Tourism and Hospitality is very rewarding and allows you to develop a career in one of the most exciting work environments in the world.