Overview

After completing the degree, you will have a solid knowledge base, concrete, practical skills, and up-to-date knowledge of service business management, emerging trends, and technologies. Additionally, you will be able to develop competitive service products and concepts and use new tools and methods in business development and management to enhance the company’s competitiveness and customer experience.

Key Facts

This Service Business Management programme from Haaga-Helia University of Applied Sciences is designed for those who want to elevate their expertise and broaden or deepen their perspective on service business management and development. You have a background in hospitality management, business administration, or another suitable higher education degree and work in the service business sector.

Your work may now or in the future include responsibilities related to results or development, planning and implementation, such as customer service channels, customer experience development, and team leadership.

The programme is designed to meet the needs of the changing work environment, and you can influence the content of your studies.

Programme Structure

Courses include:

Leading Service Business Innovations

Leading an Inclusive Workplace

The Art of Innovation Management

Brand Experience Development

Financial Management to Support Leadership

Key information

Duration

Full-time
- 18 months
Part-time
- 36 months

Start dates & application deadlines

Starting 2027-01-01 00:00:00
- Apply before 2026-09-11 00:00:00

Language

English

Credits

90 ECTS

Delivered

Online

Campus Location

Helsinki, Finland

Disciplines

Hospitality Management

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Academic requirements

We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.

English requirements

We are not aware of any English requirements for this programme.

Other requirements

General requirements

a Bachelor’s (or a higher) degree in the field of business and/or hospitality/tourism and at least two years (24 months) of general work experience after completing your Bachelor´s degree and before 31 December 2025.

Other appropriate Bachelor’s (or a higher) degree and at least two years (24 months) of work experience in the field of business and/or hospitality/tourism after completing your Bachelor´s degree and before 31 December 2025.

Tuition Fees

Tuition fees are shown in and the most likely applicable fee is shown based on your nationality.

International Applies to you

Applies to you

Non-residents

12000 EUR / year

≈ 12000 EUR / year
EU/EEA Applies to you

Applies to you

EU/EEA Nationals

Free

Funding

Win a €10000 Scholarship! Deadline: 30 June 2020

Embark on your journey with the Studyportals Scholarship! We're giving away a total of 20,000 euros to help you achieve your dream of studying abroad.

Win a €10000 Scholarship! Deadline: 30 June 2020

Embark on your journey with the Studyportals Scholarship! We're giving away a total of 20,000 euros to help you achieve your dream of studying abroad.

In order for us to give you accurate scholarship information, we ask that you please confirm a few details and create an account with us.

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Scholarships Information

Below you will find Master's scholarship opportunities for Service Business Management.

Available Scholarships

You are eligible to apply for these scholarships but a selection process will still be applied by the provider.

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