Customer Relationship Marketing and Sales Management, Postgraduate Certificate | Online (optional) | Fanshawe College | London, Canada
Study cover for Customer Relationship Marketing and Sales Management
Postgraduate Certificate On Campus Online

Customer Relationship Marketing and Sales Management

12 months
Duration
16378 CAD/year
3996 CAD/year
Unknown
Tuition fee
Unknown
Apply date
Unknown
Start date

About

If you’re ready to enhance your sales and marketing career with Customer Relationship Management (CRM) and Customer Experience (CX) strategies, the Customer Relationship Marketing and Sales Management program of Fanshawe College is for you. 

Visit the official programme website for more information

Overview

Start your Customer Relationship Management Certification with Fanshawe

The Customer Relationship Marketing and Sales Management program of Fanshawe College  will level up your sales and marketing skills with the knowledge and ability to understand CRM as a business strategy:

  • Learn CRM and CX best practices, strategies, tactics, tools and techniques
  • Understand the strategic thinking behind CRM to facilitate informed decision-making 
  • Explore various CRM technologies including, Salesforce, Tableau, MailChimp, Hubspot, LinkedIn Sales Navigator, Trailhead, etc.
  • Study with the first college in Canada to provide Salesforce Social Studio licences for all students
  • Apply industry-standard business and marketing analytics and use CRM platforms to enhance the marketing and sales process
  • Gain experiential learning experience through a capstone project that provides the opportunity to solve real marketing problem for a business in the community
  • Discover tactics for effective account development in sales and sales management

Programme Structure

Courses include:

  • CRM Business Strategy
  • Marketing Management
  • Customer Experience 
  • CRM Tools & Technology
  • Analytics & Metrics
  • CRM Enabled Selling

Key information

Duration

  • Full-time
    • 12 months

Start dates & application deadlines

More details
  • If you are an international student, contact our International department to learn about timelines for international applicants.

Language

English
IELTS admission requirements IELTS
6.5
TOEFL admission requirements TOEFL® IBT
88
Duolingo English Test admission requirements Duolingo English Test
125
Take A Free Practice Test!

Credits

30 alternative credits

Delivered

On Campus, Online

Academic requirements

We are not aware of any academic requirements for this programme.

English requirements

IELTS admission requirements IELTS
6.5
TOEFL admission requirements TOEFL® IBT
88
Duolingo English Test admission requirements Duolingo English Test
125
Take A Free Practice Test!

Other requirements

General requirements

  • A Two- or Three-Year College Diploma, or a Degree (Note: minimum 'C+' average or cumulative 2.5 GPA)
  • Acceptable combination of related work experience and post-secondary education as judged by the College
  • Five years of work experience in the Marketing/Business field as judged by the College to be equivalent 
  • Applicants whose first language is not English will be required to demonstrate proficiency in English

Work experience

  • Five years of work experience in the Marketing/Business field as judged by the College to be equivalent

Tuition Fee

To alway see correct tuition fees
  • International

    16378 CAD/year
    Tuition Fee
    Based on the tuition of 16378 CAD for the full programme during 12 months.
  • National

    3996 CAD/year
    Tuition Fee
    Based on the tuition of 3996 CAD for the full programme during 12 months.

Online 

  • Canadian students $3,728

Living costs for London

1037 - 1625 CAD /month
Living costs

The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.

Funding

Studyportals Tip: Students can search online for independent or external scholarships that can help fund their studies. Check the scholarships to see whether you are eligible to apply. Many scholarships are either merit-based or needs-based.

Our partners

Customer Relationship Marketing and Sales Management
-
Fanshawe College

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