Overview

The Smart Service Design MDes program from PolyU Design is designed to nurture and develop students’ theoretical and practical knowledge of service design.

Aims

Deepen Understanding: Enhance comprehension of end-to-end service journeys and design service ecosystems across multiple services.
User-Centric Focus: Highlight the importance of users’ needs alongside the interests of various stakeholder in the human-centered design process, applying this knowledge in the service industry.
Practical Application: Develop and implement service design strategies to address a range of business, societal, and environmental challenges through studio work and collaborations with stakeholders, partners, and experts.
Advance Skills: Accelerate the adoption of new service design practices and systems thinking methods to further develop students’ skills and competencies for service innovation.

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Programme Structure

Courses include:

Advanced Service Design Methods and Tools
Systemic Innovation and Designing Future Services
Socio-technical Service Ecosystem
Specialism Studio
Capstone Research Project

Check out the full curriculum

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Key information

Duration

Full-time
- 12 months
Part-time
- 36 months

Start dates & application deadlines

Starting 2026-08-31 00:00:00
- Apply before 2026-04-30 00:00:00

Language

English

TOEFL^® IBT

80

Schedule TOEFL®

IELTS

6

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Credits

37 alternative credits

Delivered

On Campus

Campus Location

Kowloon, Hong Kong (SAR)
Beijing, China

Disciplines

Retail Management Graphic Design Tourism & Leisure

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Academic requirements

We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.

English requirements

TOEFL^® IBT

80

Schedule TOEFL®

IELTS

6

Prepare for Your English Test

Cathoven AI IELTS Preparation

Learn your IELTS Score

AI-powered IELTS feedback. Clear, actionable, and tailored to boost your writing & speaking score. No credit card or upfront payment required.

Trusted by 300k learners
98 accuracy using real exam data
4.9/5 student rating

Other requirements

General requirements

A Bachelor’s degree or the equivalent in design, business, humanities, or a technological field is required.
Candidates wtih other tertiary qualifications complemented by sustantial relevant profesional experience will be considered on a case-by-case basis.

Student Insurance via Studyportals Partner

Make sure to cover your health, travel, and stay while studying abroad. Even global coverages can miss important items like Additional medical costs, Repatriation, Liability etc. Make sure your student insurance covers your needs.

Studyportals partnered with Aon to provide you with the best affordable student insurance, for a carefree experience away from home.

Get your student insurance now

Starting from €0.53/day, free cancellation any time.

Remember, countries and universities may have specific insurance requirements. To learn more about how student insurance work at PolyU Design and/or in your country of interest, please visit Student Insurance Portal.

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Tuition Fees

Tuition fees are shown in and the most likely applicable fee is shown based on your nationality.

International Applies to you

Applies to you

Non-residents

266400 HKD / year

≈ 266400 HKD / year
Domestic Applies to you

Applies to you

Citizens or residents

266400 HKD / year

≈ 266400 HKD / year

Additional Details

Tuition fees will not be charged for the 1-credit AIE subject.

Living costs

Kowloon

Hong Kong (SAR)

12000 - 22000 HKD / month

The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.

Funding

This programme is taught in different countries. Which country are you interested in?

Country 1

China
Hong Kong (SAR)

Win a €10000 Scholarship! Deadline: 30 June 2020

Embark on your journey with the Studyportals Scholarship! We're giving away a total of 20,000 euros to help you achieve your dream of studying abroad.

Win a €10000 Scholarship! Deadline: 30 June 2020

Embark on your journey with the Studyportals Scholarship! We're giving away a total of 20,000 euros to help you achieve your dream of studying abroad.

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Scholarships Information

Below you will find Master's scholarship opportunities for Smart Service Design.

Available Scholarships

You are eligible to apply for these scholarships but a selection process will still be applied by the provider.

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About

Overview

Aims

Get more details

Programme Structure

Check out the full curriculum

Key information

Duration

Start dates & application deadlines

Language

Prepare for Your English Test

Credits

Delivered

Campus Location

Disciplines

Explore more key information

What students do after studying

Academic requirements

English requirements

Prepare for Your English Test

Other requirements

General requirements

Student Insurance via Studyportals Partner

Make sure you meet all requirements

Tuition Fees

International Applies to you

Domestic Applies to you

Additional Details

Living costs

Kowloon

Funding

Check for any work restrictions

Scholarships Information

Available Scholarships

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