Overview

Graduates leave with practical business experience, international exposure through global industry immersion, and the confidence to create responsible, customer-centered AI solutions.

AI is transforming industries fast, creating high demand for professionals who improve customer experiences with AI.

The selective 12-month Master in Applied AI in Customer Experience offers 24 spots for non-engineers to gain practical AI skills and lead customer-focused AI initiatives at a global scale

Career:

Graduates are prepared for roles where AI, strategy, and customer experience meet, including:

AI Product Manager

CX Strategist

AI Transformation Consultant

Digital Innovation Manager

AI Ethics & Governance Lead

AI-Driven Marketing Director

Programme Structure

Courses include:

AI Product Management

AI Corporate Social Responsibility

AI Ethics & Intellectual Property

UX Neurosciences

Prospective Trends

Key information

Duration

Full-time
- 12 months

Start dates & application deadlines

Starting 2028-01-01 00:00:00

Apply anytime.

More details

We highly recommend applying early. If you need a student visa, please be sure to allow 8 – 12 weeks between application and program start date.

Language

English

IELTS

6

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Delivered

On Campus, Online

Campus Location

Montreux, Switzerland

Disciplines

Hospitality Management Artificial Intelligence View 43 other Masters in Hospitality Management in Switzerland

Join for free or log in to access our complete career info list.

Academic requirements

GPA

3

English requirements

IELTS

6

IELTS & PTE Test Preparation

E2 Language Test Prep

Trusted by 7M+ Students

Start Studying Today

Admission to your dream university starts with a high IELTS or PTE score. Earn your target score with E2's guided test preparation.

Study on your own schedule
Live classes with current and ex-examiners
Accurate score assesment, always
E2 Score Guarantee - Get your score or your money back!

Other requirements

General requirements

Bachelor’s degree in any discipline with a minimum GPA of 3.0

Selection process includes:

Online case study assessment
Video submission
Interview with the Dean and Head of Innovation

Student Insurance via Studyportals Partner

Make sure to cover your health, travel, and stay while studying abroad. Even global coverages can miss important items like Additional medical costs, Repatriation, Liability etc. Make sure your student insurance covers your needs.

Studyportals partnered with Aon to provide you with the best affordable student insurance, for a carefree experience away from home.

Get your student insurance now

Starting from €0.53/day, free cancellation any time.

Remember, countries and universities may have specific insurance requirements. To learn more about how student insurance work at Swiss Education Group and/or in Switzerland, please visit Student Insurance Portal.

Tuition Fees

Tuition fees are shown in and the most likely applicable fee is shown based on your nationality.

International Applies to you

Applies to you

Non-residents

29600 CHF / year

≈ 29600 CHF / year
Domestic Applies to you

Applies to you

Citizens or residents

29600 CHF / year

≈ 29600 CHF / year

Living costs

Montreux

Switzerland

1700 - 2200 CHF / month

The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.

Funding

Win a €10000 Scholarship! Deadline: 30 June 2020

Embark on your journey with the Studyportals Scholarship! We're giving away a total of 20,000 euros to help you achieve your dream of studying abroad.

Win a €10000 Scholarship! Deadline: 30 June 2020

Embark on your journey with the Studyportals Scholarship! We're giving away a total of 20,000 euros to help you achieve your dream of studying abroad.

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Scholarships Information

Below you will find Master's scholarship opportunities for Applied AI in Customer Experience.

Available Scholarships

You are eligible to apply for these scholarships but a selection process will still be applied by the provider.

About

Overview

Career:

Programme Structure

Key information

Duration

Start dates & application deadlines

Language

IELTS & PTE Test Preparation

Delivered

Campus Location

Disciplines

What students do after studying

Academic requirements

English requirements

IELTS & PTE Test Preparation

Other requirements

General requirements

Student Insurance via Studyportals Partner

Tuition Fees

International Applies to you

Domestic Applies to you

Living costs

Montreux

Funding

Need help with your student visa?

Scholarships Information

Available Scholarships

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