Overview

You will learn to turn guest insights into differentiated experiences while developing the leadership capabilities to implement change across experience-driven organizations with this  International Hospitality Business - Guest Experience and Service Design degree from Glion Institute of Higher Education .

This Master’s degree develops the strategic, analytical and leadership capabilities necessary to design exceptional guest experiences that create measurable value and drive sustainable business performance.

Your intensive curriculum combines foundational knowledge of the international hospitality industry with specialist expertise in guest experience analytics, experience innovation, customer experience strategy, business performance and hospitality concept development.

Where could this degree take you?

Build a profile for roles at the intersection of guest experience, strategy, innovation and business performance across hospitality and the wider experience economy.

Your specialist expertise can support career ambitions in areas such as customer and guest experience, experience strategy, service and concept innovation, hospitality operations, business transformation and experience-led brand development.