Overview

This Service Management program at MARA Technological University leverages on the unique integration of various disciplines such as service management, information technology, and communication to ensure the graduates are equipped with all the necessary skills and knowledge to prosper in the industry.

An important part of our value proposition is the invaluable international network of academics and business practitioners who are involved in developing and participating in this program.

This program is designed

to provide students with cutting-edge knowledge & insights to take service management into the 21st century,
to leverage transdisciplinary integration in building the requisite skills & knowledge to take the industry to the next level
to successfully navigate the practical landscape of service management through the effective application of theory into practice
to deepen students' knowledge of applied service management to undertake practical fieldwork leading to a doctoral degree.

Programme Structure

Courses include:

Customer Relationship Management
Service Support Technologies
Research Methods
Communication for Service Business
Managing Training and Development

Key information

Duration

Full-time
- 18 months

Start dates & application deadlines

Starting 2026-09-28 00:00:00

Application deadline not specified.
Starting 2027-03-15 00:00:00

Application deadline not specified.

Language

English

TOEFL^® IBT

OR

35

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IELTS

5

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Delivered

On Campus

Campus Location

Kuala Lumpur, Malaysia

Disciplines

Management Studies View 63 other Masters in Management Studies in Malaysia

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Academic requirements

GPA

Required

English requirements

TOEFL^® IBT

OR

35

Schedule TOEFL®

IELTS

5

Prepare for Your English Test

Cathoven AI IELTS Preparation

Learn your IELTS Score

AI-powered IELTS feedback. Clear, actionable, and tailored to boost your writing & speaking score. No credit card or upfront payment required.

Trusted by 300k learners
98 accuracy using real exam data
4.9/5 student rating

Other requirements

General requirements

Bachelor’s Degree (Hons) in related fields of study from UiTM or other universities recognized by UiTM Senate (minimum CGPA 2.75)

Bachelor’s Degree in related fields of study from universities recognized by UiTM Senate (minimum CGPA 2.50) WITH at least 5 years of working experience at the executive level

Other qualifications equivalent to Bachelor’s Degree (Hons) in related areas recognized by UiTM Senate
Candidates without a QUALIFICATION or WORKING EXPERIENCE in related business and management areas must undergo and pass the prerequisite courses determined by the Faculty and meet the minimum CGPA

Student Insurance via Studyportals Partner

Make sure to cover your health, travel, and stay while studying abroad. Even global coverages can miss important items like Additional medical costs, Repatriation, Liability etc. Make sure your student insurance covers your needs.

Studyportals partnered with Aon to provide you with the best affordable student insurance, for a carefree experience away from home.

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Starting from €0.53/day, free cancellation any time.

Remember, countries and universities may have specific insurance requirements. To learn more about how student insurance work at MARA Technological University and/or in Malaysia, please visit Student Insurance Portal.

Tuition Fees

Tuition fees are shown in and the most likely applicable fee is shown based on your nationality.

International Applies to you

Applies to you

Non-residents

20086 MYR / year

≈ 20086 MYR / year
Domestic Applies to you

Applies to you

Citizens or residents

12505 MYR / year

≈ 12505 MYR / year

Living costs

Kuala Lumpur

Malaysia

2210 - 3815 MYR / month

The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.

Funding

Win a €10000 Scholarship! Deadline: 30 June 2020

Embark on your journey with the Studyportals Scholarship! We're giving away a total of 20,000 euros to help you achieve your dream of studying abroad.

Win a €10000 Scholarship! Deadline: 30 June 2020

Embark on your journey with the Studyportals Scholarship! We're giving away a total of 20,000 euros to help you achieve your dream of studying abroad.

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Scholarships Information

Below you will find Master's scholarship opportunities for Service Management.

Available Scholarships

You are eligible to apply for these scholarships but a selection process will still be applied by the provider.

On this page

About

Overview

This program is designed

Programme Structure

Key information

Duration

Start dates & application deadlines

Language

Prepare for Your English Test

Delivered

Campus Location

Disciplines

What students do after studying

Academic requirements

English requirements

Prepare for Your English Test

Other requirements

General requirements

Student Insurance via Studyportals Partner

Tuition Fees

International Applies to you

Domestic Applies to you

Living costs

Kuala Lumpur

Funding

Need help with your student visa?

Scholarships Information

Available Scholarships

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