Service Management, Retail Lund University

Overview

Key facts

• The Master's Programme in Service Management, Retail from Lund University combines in-depth subject knowledge of the services sectors with an understanding of the specific organisational and managerial needs of service activities.
• When applying to the Master's Programme in Service Management you choose one of five specialisations: Culture and Creativity Management, Supply Chain Management, Sustainable Service Management, Retail Management or Tourism. We have a mix of students from all around the world.
• The rapid development in retail, including global challenges and new ways of conducting sales, requires more qualified staff. You study and analyse phenomena and situations such as organisation theory, customer relations, sustainability and place development. You will gain deeper knowledge in retail marketing, store planning, CSR, sustainability, supply chain management, and customer relationship management.

Career prospects

• A Master’s in Service Management is for those seeking a career where they develop, manage and organise new business ideas and concepts within retail. Graduates will be able to work as managers, analysts, consultants or researchers in the retail industry or in other parts of the service sector. 
• The specialisation is also well suited for people who already work in retail and who are aiming to move into retail management, marketing, analysis or project management.