Executive Business Administration EHL Hospitality Business School

Overview

The Executive Business Administration program offered by EHL Hospitality Business School equips you with the hard and soft skills you need to lead an organization that puts service excellence at its core.

All organizations rely on building strong connections with customers, colleagues and other stakeholders. This EMBA will teach you how to get the most out of people by addressing their evolving needs and desires at every touchpoint. Whichever sector you operate in, you will develop confidence as a leader and gain greater professional direction to transform your career.

Learning Outcomes

Forecasts suggest that services could account for up to one-third of world trade. Digitalization is opening countless doors for businesses, creating more ways to reach new customers. To achieve such success, however, businesses need to engage with people on a personal level and meet their changing expectations.

This  EMBA teaches you how to lead in your industry by prioritizing customer experience. Whether you want to add more value through your business, or transition your offering from products to services, the program shows you how to make people the focus of your operations.