Overview

Key facts

This innovative new Masters programme uniquely integrates service management and service design in the context of a data-driven society, and is taught by academic experts from management, design and data-related fields.

It is intended for those who plan to build careers in service-related areas across the private, public and third sectors. It supports students to develop the critical, creative and data skills that are essential to their success.

Unlike other programmes, this distinctive programme considers service management and service design as part of an integrated whole. We cannot design services without understanding how they are to be delivered and managed, and we cannot manage services without understanding how and why they have been designed. Working from this perspective you will develop an engaged and critical understanding of service management and service design that will underpin your career development.

Developing core data skills, both analogue and digital, and an advanced understanding of the implications of service design and management, you will explore the core characteristics of ‘service’ and ‘services,' understanding how they can be designed, managed and delivered to add value to their consumers and users. You will look at the implications of the data-driven society for the service sector, and what this means for the management and design of services. The programme will also give you a deep understanding of how value is defined, created and embedded in service delivery. Learn more with Service Management and Design (Online Learning) from The University of Edinburgh.

Programme Structure

Courses include

Applied Co-Creation
Data-driven Innovation in Services
Inter-organisational Working and Collaboration
Participatory Methods
Service Marketing and Communications
Strategic Leadership and Operational Management
Designing and Delivering Public Services

Key information

Duration

Full-time
- 12 months
Part-time
- 24 months

Start dates & application deadlines

Starting 2025-09-09 00:00:00
- Apply before 2025-07-11 00:00:00

Language

English

TOEFL^® IBT

100

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Credits

180 alternative credits

Delivered

Online

Disciplines

Design Management Studies View 230 other Masters in Management Studies in United Kingdom

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Academic requirements

GPA

Upper Second Class

English requirements

TOEFL^® IBT

100

Schedule TOEFL®

Other requirements

General requirements

A UK 2:1 honours degree, or its international equivalent, in any discipline.

Tuition Fee

To always see correct tuition fees

International

28800 GBP/year

Tuition Fee

Based on the tuition of 28800 GBP per year during 12 months.
National

18000 GBP/year

Tuition Fee

Based on the tuition of 18000 GBP per year during 12 months.

Home - Credit Block cost: £1,000 per 10-credit course
International - Credit Block cost: £1,600 per 10-credit course

Funding

Win a €10000 Scholarship! Deadline: 30 June 2020

Embark on your journey with the Studyportals Scholarship! We're giving away a total of 20,000 euros to help you achieve your dream of studying abroad.

Win a €10000 Scholarship! Deadline: 30 June 2020

Embark on your journey with the Studyportals Scholarship! We're giving away a total of 20,000 euros to help you achieve your dream of studying abroad.

In order for us to give you accurate scholarship information, we ask that you please confirm a few details and create an account with us.

Scholarships Information

Below you will find Master's scholarship opportunities for Service Management and Design (Online Learning).

Available Scholarships

You are eligible to apply for these scholarships but a selection process will still be applied by the provider.

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