Featured byPolyU Design
Overview
This specialism expands thescope of design beyond the current commercialised and compartmentalised professional practices by orienting it towards the "socio-technical dimension of design" with a critical, systemic and human-centred perspective within the context of service.
The Smart Service Design program from PolyU Design is designed to nurture students and develop their theoretical and practical knowledge of service design. SSD fosters the extension of students' abilities through a deep understanding of the technological, commercial, societal and organisational contexts, presenting the transformation of design opportunities into new and sustainable service experiences.
The aims of this specialism are:
- to deepen the understanding of end-to-end service journeys and design service ecosystemsacross multiple services;
- to identify how the centrality of users' needs and interests of different groups ofstakeholders in the human-centred design process is complemented in business andorganisation in the broader service industry, and apply the same in practice;
- to develop and apply service design to a range of business, societal and environmentalchallenges through studios, collaboration with stakeholders, partners and experts acrossmultiple disciplines, and using service design at a strategic, operational and systems level; and
- to accelerate new service design practices and ways of systems thinking to advance skillsetsand practices for service innovation.
Objectives
PolyU is the first university in Hong Kong that offers both Bachelor's and Master's degrees in service design education in response to the rapidly increasing global demands of service. The focus of Smart Service Design is beyond the scope of user experience design, information design, product design, or any other single output of design application; rather, it focuses on a broad design spectrum that integrates design, business, technology and human needs to create service solutions of tomorrow and bring new value to the service industry and society at large.
Through advanced service design methodologies, SSD offers a unique interdisciplinary educational environment that meets diverse learning needs and provides students with opportunities to reshape their own design practices. This specialism offers students to work and involve themselves in the creation of transformations and evaluations of service products and content across both digital and offline channels through lectures, studio learning, workshops and their industry research projects.
Our graduates will be equipped with the necessary professional skills to meet the demands of careers in the service industry. They will play different roles not only in conventional design-related professions, but also in management and strategy in various service sectors, such as consumer electronics, mobility, healthcare, tourism and hospitality, finance, public service and so on.
Programme Structure
Courses include:
- The subjects in Semester 1 offer foundational knowledge of service design and advanced research skills through a combination of lectures, studios and multidisciplinary project collaboration.
- In Semester 2, the subjects foster a sensitive and critical lens towards the latest socio-technical developments that have an impact on the service economy. Studios and Lab Studies subjects articulate diverse perspectives of service factors and mastery of service approaches students can learn to evaluate, transform and create future services in the service sector.
- Summer Term integrates knowledge, skills and practice through either self-directed or industry-sponsored project with students intended areas of interest. A Capstone Project concludes the year with an experience that synthesises learning in a real-world setting, and demonstrates a significant and integrative final service project.
Key information
Duration
- Full-time
- 12 months
Start dates & application deadlines
- Starting
- Apply before
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Language
English
IELTS 6
TOEFL® IBT 80
Credits
36 alternative credits
Delivered
On Campus
Disciplines
Design Entrepreneurship User Experience DesignAcademic requirements
We are not aware of any academic requirements for this programme.
English requirements
IELTS 6
TOEFL® IBT 80
Other requirements
General requirements
- A Bachelor’s degree or the equivalent in design, business, humanities, or a technological field is required. Candidates wtih other tertiary qualifications complemented by sustantial relevant profesional experience will be considered on a case-by-case basis.
Tuition Fee
To alway see correct tuition fees
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International
23508 EUR/yearTuition FeeBased on the tuition of 653 EUR per credit during 12 months. -
National
20556 EUR/yearTuition FeeBased on the tuition of 571 EUR per credit during 12 months.
Tuition: HK$4,850 per credit for local students; HK$5,550 per credit for non-local students
Living costs for Kowloon
12000 - 22000 HKD /month
Living costs
The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.
Funding
Studyportals Tip: Students can search online for independent or external scholarships that can help fund their studies. Check the scholarships to see whether you are eligible to apply. Many scholarships are either merit-based or needs-based.
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