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Service Management, M.Sc.

  • Application Deadline
  • 24 months
    Duration
,
More and more business graduates work with service production in service companies, in public agencies, and in other businesses where the service aspect is gaining ground. Our programme has evolved from the extensive research pursued at CTF (Service Research Centre), Karlstad University, in a multidisciplinary environment.

About

More and more business graduates work with service production in service companies, in public agencies, and in other businesses where the service aspect is gaining ground. Our programme has evolved from the extensive research pursued at CTF (Service Research Centre), Karlstad University, in a multidisciplinary environment. You can study towards one of three Master of Science degrees: Master (60 credits), Continuation Master (75 credits), or Master (120 credits). A Master"s degree in business administration meets international demands.

Employment Market

This programme provides education adapted to different tasks in companies and public agencies. The Master (60 cr) means a total study period of four years (three in undergraduate study plus one at Master level). This has been the standard requirement for economists in Sweden for a long time and is probably needed in a competitive employment sector. If you choose the Continuation Master 75 ECTS cr, you will have attractive qualifications for Swedish employers. The Master (120 cr) is often a requirement for many positions internationally.

Degree

The programme leads to a Master of Science qualification (60/75[82.5] or 120 credits). The degree requirements are specified under the heading "Programme Aims" in the Programme Study Plan.

Further Studies

Graduates are eligible to apply for doctoral programmes in primarily business administration. The discipline in which a doctor"s degree will be awarded depends on the specialisations included in the student"s previous studies.

Programme Structure

Courses included:
  • Value Creation through Service
  • Sustainable Business and Leadership
  • Service Innovation and Simulation
  • Business Cultures - Locally and Globally
  • English for international students
  • Leadership and Personality
  • Introductory Statistics and Regression Analysis

Detailed Programme Facts

  • Programme intensity Full-time
    • Full-time duration 24 months
  • Credits
    120 ECTS
  • Languages
    • English
  • Delivery mode
    On Campus

English Language Requirements

  • Minimum required score:

    6.5

    The IELTS – or the International English Language Test System – tests your English-language abilities (writing, listening, speaking, and reading) on a scale of 1.00–9.00. The minimum IELTS score requirement refers to which Overall Band Score you received, which is your combined average score. Read more about IELTS.

    Schedule IELTS
  • Minimum required score:

    90

    The TOEFL iBT ® measures your English-language abilities in an academic setting. The test has four sections (reading, listening, speaking, and writing), each with a score range of 0-30, for a total score range of 0-120. Read more about TOEFL iBT ®.

    Schedule TOEFL®
  • Minimum required score:

    575

    The TOEFL®PBT is administered in a paper format and measures your ability to use and understand English in a classroom setting at the college or university level. It accurately measures how well you can listen, read and write in English while performing academic tasks. Read more about TOEFL®PBT.

    Schedule TOEFL®

General Requirements

  • Bachelor's Degree of at least 180 ECTS credits with a major in Business Administration. Upper secondary level English 6 or B or equivalent.
  • Alternative: Degree in; Study Programme in IT-Design: Enterprise Systems and Economy (180 ECTS credits), SGITD-AFEK according to Study Plan valid from HT2012.

Tuition Fee

  • International

    9444 EUR/year
    Tuition Fee
    Based on the original amount of 18889 EUR for the full programme and a duration of 24 months.
  • EU/EEA

    Free
    Tuition Fee
    Based on the original amount of 0 EUR for the full programme and a duration of 24 months.
We've labeled the tuition fee that applies to you because we think you are from and prefer over other currencies.
  • Total fee: 170,000 SEK (approximately €18,889)
  • If you are an exchange student, or if you have citizenship in a European Union (EU) or European Economic Area (EEA) country, or Switzerland, you are NOT required to pay application or tuition fees.

Living costs for Karlstad

  • 4000 - 8500 SEK/month
    Living Costs

The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.

Funding

Studyportals Tip: Students can search online for independent or external scholarships that can help fund their studies. Check the scholarships to see whether you are eligible to apply. Many scholarships are either merit-based or needs-based.

The Global Study Awards: get funded with up to £10,000 to study abroad

Together with the ISIC Association and British Council IELTS, Studyportals offers you the chance to receive up to £10000 to expand your horizon and study abroad. We want to ultimately encourage you to study abroad in order to experience and explore new countries, cultures and languages.

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