Global Hospitality Operations Management, Postgraduate Certificate | Online | Seneca College | Toronto, Canada
8 months
15133 CAD/year
5116 CAD/year
Tuition fee
Apply date
Start date


With the Global Hospitality Operations Management program at Seneca College you will discover a world of opportunity in this multibillion-dollar hospitality industry that is fuelled by the delivery of outstanding service.

Visit the official programme website for more information


Learn all you need to know about the business of hospitality and tourism, gain an understanding of key business practices in operations management, revenue management and marketing techniques.

The Global Hospitality Operations Management program at Seneca College will focus on developing your core skills in service design, delivery and experience. You will learn to link service design directly to the consistent delivery of business processes and systems used by organizations across the globe.

Throughout the program you will learn from industry leaders and educators while using state-of-the-art labs, business case studies and field work projects to enhance your expertise.

As a graduate, you will have the opportunity to pursue an MBA degree in one of the leading Hotel and Tourism Management schools in the world – IMI International Management Institute, Switzerland.


Throughout this program you will develop the following skills:

  • Service Leadership
  • Decision-making
  • Teamwork

Your Career

When you graduate from this program, these are the types of career options that you can explore:

  • Assistant manager – operations
  • Assistant manager – hotel
  • Banquet manager
  • Catering sales manager
  • Conference service manager
  • Assistant project manager
  • Assistant sales manager
  • Assistant marketing manager
  • Customer experience manager
  • Manager of customer loyalty and retention

Programme Structure

Courses include:

  • Services Marketing
  • Service Leadership Strategy
  • Global Business Communications, Ethics and CSR
  • Data Analytics and Finance
  • Digital Marketing
  • Project Management

Key information


  • Full-time
    • 8 months

Start dates & application deadlines

More details

Seneca offers admission to students up to the first day of classes. However, applications will not be accepted once a program becomes full. Therefore, it is recommended that you apply soon.


30 alternative credits


Blended, Online

Academic requirements

We are not aware of any academic requirements for this programme.

Other requirements

General requirements

  • Ontario university or college degree or college diploma or equivalentApplicants with an equivalent combination of partial postsecondary and/or three to five years related work experience may be considered for admission. A relevant resumé and references must be provided. 
  • English proficiency for graduate certificates 
  • Canadian citizens or permanent residents educated outside of Canada must provide a World Education Services (WES) or ICAS Canada credential evaluation.

Tuition Fee

To alway see correct tuition fees
  • International

    15133 CAD/year
    Tuition Fee
    Based on the tuition of 15133 CAD per year during 8 months.
  • National

    5116 CAD/year
    Tuition Fee
    Based on the tuition of 5116 CAD per year during 8 months.

Living costs for Toronto

1502 - 2563 CAD /month
Living costs

The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.


Studyportals Tip: Students can search online for independent or external scholarships that can help fund their studies. Check the scholarships to see whether you are eligible to apply. Many scholarships are either merit-based or needs-based.

Our partners

Global Hospitality Operations Management
Seneca College


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