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Conflict Management and Resolution, Master

  • Application Deadline
  • 18 months
University rank #201 (WUR) Townsville, Australia| Online
This is a dynamic and innovative Conflict Management and Resolution degree from James Cook University that gives you a world-class learning experience with substantial practical, skills-based learning you can implement immediately. You'll work on real-life case studies and real conflicts, and the course is directly applicable to your professional and personal life.


Through this course you will explore practical conflict management and resolution skills that you can apply as a leader in your current role, to further your career or to begin a new career. You will be taught by experts who are leaders in their fields, and may have the opportunity to gain practical experience with local or international organisations through JCU’s extensive industry linkages.

All Conflict Management and Resolution (CMR) subjects, except for a few, can be studied either internally (this involves attending an intensive workshop in Townsville or Cairns in addition to studying online) or externally (this means all studies will be completed online). Most of our intensive workshops are delivered over a three (3) day period and are conveniently offered across a weekend (Friday to Sunday) to allow students with work and family commitments or travel requirements to attend. 

We encourage all students to attend some of the workshops in our program as feedback captured from students suggests that they are an excellent study experience. That said, if you do live far away and cannot manage to travel to Townsville or Cairns, please be assured that you will be able to complete your Masters online and our lecturers work hard to ensure all students feel engaged and part of the CMR program community.

Career opportunities

This  Conflict Management and Resolution degree from James Cook University offers you the opportunity to advance your career, improve or start your own business, or gain the qualifications to begin a new career in conflict management and resolution. It will enable you to develop the highly-valued skills required to manage conflict and lead innovative and sustainable change in businesses from many sectors.

Here are just a few of the areas you could pursue when you achieve your James Cook University (JCU) Master of Conflict Management and Resolution:

  • Leadership roles in health, local government, emergency services, education, construction, logistics, politics, defence, social work and much more - in Australia and around the world
  • Your own business or consultancy
  • Community development and international peace and security organisations.
Participation in the workshops, Facilitative Mediation Practice (LB5501) and Conflict Coaching (LB5527) can lead to accreditation as a mediator under the Australian National Mediator Accreditation System and as a *Real Conflict Coach through Conflict Coaching International.

Programme Structure

Courses include:

  • Applied Research Project
  • Negotiation
  • Facilitative Mediation Practice
  • Cross-Cultural Conflict Resolution
  • Workplace Conflict Management
  • Facilitation
  • Conflict Coaching
  • Foundations of Mediation

Detailed Programme Facts

  • Programme intensity

    You can choose to do this programme part-time or full-time.

    • Full-time duration 18 months
    • Duration description
      • Only for national students
  • Credits
    36 alternative credits
  • Languages
    • English
  • Delivery mode
    On Campus, Online

English Language Requirements

  • Minimum required score:


    The IELTS – or the International English Language Test System – tests your English-language abilities (writing, listening, speaking, and reading) on a scale of 1.00–9.00. The minimum IELTS score requirement refers to which Overall Band Score you received, which is your combined average score. Read more about IELTS.

    Schedule IELTS
  • Minimum required score:


    The TOEFL iBT ® measures your English-language abilities in an academic setting. The test has four sections (reading, listening, speaking, and writing), each with a score range of 0-30, for a total score range of 0-120. Read more about TOEFL iBT ®.

    Schedule TOEFL®

General Requirements

CRICOS code: 096224A

  • Completion of an AQF level 7 bachelor degree from this or another university; or
  • Other qualifications or practical experience recognised by the Deputy Vice-Chancellor, Division of Tropical Environments and Societies, as equivalent to the above.

Tuition Fee

  • International

    31200 AUD/year
    Tuition Fee
    Based on the original amount of 31200 AUD per year and a duration of 18 months.
We've labeled the tuition fee that applies to you because we think you are from and prefer over other currencies.

Living costs for Townsville

  • 1500 - 2800 AUD/month
    Living Costs

The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.


Studyportals Tip: Students can search online for independent or external scholarships that can help fund their studies. Check the scholarships to see whether you are eligible to apply. Many scholarships are either merit-based or needs-based.

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