Conflict Management and Resolution

James Cook University

18 months
31200 AUD/year
Tuition fee
Apply date
Start date


This is a dynamic and innovative Conflict Management and Resolution degree from James Cook University that gives you a world-class learning experience with substantial practical, skills-based learning you can implement immediately. You'll work on real-life case studies and real conflicts, and the course is directly applicable to your professional and personal life.

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Through this course you will explore practical conflict management and resolution skills that you can apply as a leader in your current role, to further your career or to begin a new career. You will be taught by experts who are leaders in their fields, and may have the opportunity to gain practical experience with local or international organisations through JCU’s extensive industry linkages.

All Conflict Management and Resolution (CMR) subjects, except for a few, can be studied either internally (this involves attending an intensive workshop in Townsville or Cairns in addition to studying online) or externally (this means all studies will be completed online). Most of our intensive workshops are delivered over a three (3) day period and are conveniently offered across a weekend (Friday to Sunday) to allow students with work and family commitments or travel requirements to attend. 

We encourage all students to attend some of the workshops in our program as feedback captured from students suggests that they are an excellent study experience. That said, if you do live far away and cannot manage to travel to Townsville or Cairns, please be assured that you will be able to complete your Masters online and our lecturers work hard to ensure all students feel engaged and part of the CMR program community.

Career opportunities

This  Conflict Management and Resolution degree from James Cook University offers you the opportunity to advance your career, improve or start your own business, or gain the qualifications to begin a new career in conflict management and resolution. It will enable you to develop the highly-valued skills required to manage conflict and lead innovative and sustainable change in businesses from many sectors.

Here are just a few of the areas you could pursue when you achieve your James Cook University (JCU) Master of Conflict Management and Resolution:

  • Leadership roles in health, local government, emergency services, education, construction, logistics, politics, defence, social work and much more - in Australia and around the world
  • Your own business or consultancy
  • Community development and international peace and security organisations.
Participation in the workshops, Facilitative Mediation Practice (LB5501) and Conflict Coaching (LB5527) can lead to accreditation as a mediator under the Australian National Mediator Accreditation System and as a *Real Conflict Coach through Conflict Coaching International.

Programme Structure

Courses include:

  • Applied Research Project
  • Negotiation
  • Facilitative Mediation Practice
  • Cross-Cultural Conflict Resolution
  • Workplace Conflict Management
  • Facilitation
  • Conflict Coaching
  • Foundations of Mediation

Key information


  • Full-time
    • 18 months

Start dates & application deadlines


IELTS or TOEFL needed


36 alternative credits


On Campus, Online

Academic requirements

GPA admission requirements GPA Your GPA, or Grade Point Average, is a number that indicates how well or how high you scored in your courses on average. Usually a GPA scales between 1.0 and 4.0, however different countries and universities can have different grading systems.
GRE admission requirements GRE® The GRE® General Test is a widely administered admissions test that measures the skills needed in today's graduate and business school programs worldwide. It contains three sections - Verbal Reasoning, Quantitative Reasoning, and Analytical Writing. Three scores are reported: a Verbal Reasoning score on a 130 - 170 score scale in one-point increments, a Quantitative Reasoning score on a 130 - 170 score scale in one-point increments, and an Analytical Writing score on a 0 - 6 score scale in half-point increments.
GMAT admission requirements GMAT The Graduate Management Admission Test (GMAT) is a test intended to assess certain analytical, writing, quantitative, verbal, and reading skills in written English for use in admission to a graduate management program, such as an MBA. GMAT contains 4 sections - Analytical Writing Assessment, Integrated Reasoning, Quantitative and Verbal. The score has a range from 200 - 800.

English requirements

IELTS admission requirements IELTS The International English Language Test System (IELTS) tests your English-language proficiency on a scale of 1 – 9. The score refers to the combined average score of 4 subjects (writing, listening, speaking, and reading).
6.5 (required)
TOEFL admission requirements TOEFL® IBT The TOEFL iBT® is given online through the internet at desiganated testing site. The test measures your English-language abilities in an academic setting. The score refers to the total score of 4 subjects (writing, listening, speaking, and reading), each subject has a range of 0 - 30.
86 (required)
PTE Academic admission requirements PTE Academic PTE Academic (Pearson Test of English Academic) is a language test that enables students to demonstrate their writing, listening, speaking, and reading skills when applying to study in English. The score refers to a total score which ranges between 10 and 90.

Other requirements

General requirements

CRICOS code: 096224A

  • Completion of an AQF level 7 bachelor degree from this or another university; or
  • Other qualifications or practical experience recognised by the Deputy Vice-Chancellor, Division of Tropical Environments and Societies, as equivalent to the above.

Tuition Fee

  • International

    31200 AUD/year
    Tuition Fee
    Based on the original amount of 31200 AUD per year and a duration of 18 months.


Studyportals Tip: Students can search online for independent or external scholarships that can help fund their studies. Check the scholarships to see whether you are eligible to apply. Many scholarships are either merit-based or needs-based.

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Conflict Management and Resolution
James Cook University