• Application Deadline
  • 14 months


The 14-month master programme in International Hospitality and Service Management taught at NHL Stenden University of Applied Sciences introduces you to key concepts such as service, hospitality, service concepts and customer satisfaction, as well as covering areas as diverse as sustainability, entrepreneurship, globalisation and working with multicultural teams. You will be trained as a specialist in these areas over a 14-month period, taking four ten-week modules. Additionally, you can acquire real-life work experience during your studies at the Stenden Hotel, a 4-star property owned and operated by Stenden Hotel Management School and used as a training venue for its students. You will attend classes based on a variety of teaching methods, including seminars, workshops, lectures, presentations, group assignments and guest lectures.

NHL Stenden offers the option to accomplish a Dual Degree. Additionally to the MA programme you can enrol for a Master of Science International Hospitality and Service Management issued by the University of Derby, which is a leading university in the UK for Hospitality, Tourism, and Events Management. 

Key facts

  • Top-rated master in Hospitality in the Netherlands (Keuzegids Masters, 2016 and 2017).
  • Earn a dual degree and get a Dutch Master of Arts (MA) and British Master of Science (MSc) in 14 months.
  • Our partner, University of Derby (UK), is ranked number one in the Guardian University League 2015 in Hospitality, Tourism, and Events education.


As a hospitality and service management professional, you will have an interesting job in a dynamic and exciting industry. You will be trained for a strategic management position, managing all aspects of the services provided. You will help develop the organisational structure, strategies, processes and corporate culture from the customer’s perspective.

Careers open to you after graduation include:

  • General Manager
    • Head of Research & Development
    • Sales and Marketing Manager
    • Corporate Policy Advisor
    • Lecturer/Academic staff member
    • Entrepreneurship & Innovation. This includes entrepreneurship, innovative concepts and business perspectives. This module is an accelerated research-based programme. Designed to provide you with the opportunity to accrue the skills, framework, and learning experiences necessary to create business opportunities in service-oriented organisations, or new companies, by developing entrepreneurial and innovative initiatives.
    • Managing Events Organisations. This module addresses key concepts that help to understand how to manage an events organisation and how to create competitive advantages imperative to success.
    • AIHR Projects. This module focuses on a research project related to the research programmes of the research unit of the Stenden Hotel Management School.


    Programme Structure

    Courses included:

    • Principles of Hospitality & Service Management
    • Service Performance Improvements
    • Sustainable Value Creation in the Hospitality Industry
    • Strategic Human Resource Management
    • Financial Decision Making


    Detailed Programme Facts

    • Programme intensity Full-time
      • Full-time duration 14 months
    • Credits
      60 ECTS
      • Single degree (60 ECTS)
      • Dual Degree (75 ECTS)
    • Languages
      • English
    • Delivery mode
      On Campus
    • More information Go to the programme website

    English Language Requirements

    You only need to take one of these language tests:

    • Minimum required score:


      The TOEFL iBT ® measures your English-language abilities in an academic setting. The test has four sections (reading, listening, speaking, and writing), each with a score range of 0-30, for a total score range of 0-120. Read more about TOEFL iBT ®.

      Schedule TOEFL®
    • Minimum required score:


      The TOEFL®PBT is administered in a paper format and measures your ability to use and understand English in a classroom setting at the college or university level. It accurately measures how well you can listen, read and write in English while performing academic tasks. Read more about TOEFL®PBT.

      Schedule TOEFL®
    • Minimum required score:


      The IELTS – or the International English Language Test System – tests your English-language abilities (writing, listening, speaking, and reading) on a scale of 1.00–9.00. The minimum IELTS score requirement refers to which Overall Band Score you received, which is your combined average score. Read more about IELTS.

    Academic Requirements

    • You require a Bachelor’s degree to be admitted to the International Leisure and Tourism Studies programme
    • Your application will be assessed on individual merits. A personal interview is part of the application process
    • All applicants for a Master programme at NHL Stenden are required to submit an English proficiency test with their application

    StudyPortals Tip: Students should consider taking one of the Pre-Master's below. these courses will be necessary if:

    • You are considered ineligible for admission
    • You need to improve your academic, study, research or language skills
    Search all Pre-Masters

    Tuition Fee

    • International Applies to you

      9857.1428571429 EUR/year
      Tuition Fee
      Based on the original amount of 11500 EUR for the full programme and a duration of 14 months.
    • EU/EEA Applies to you

      1785.4285714286 EUR/year
      Tuition Fee
      Based on the original amount of 2083 EUR for the full programme and a duration of 14 months.
    We've labeled the tuition fee that applies to you because we think you are from and prefer over other currencies.
    • Single Degree (MA)€ 11500
    • Dual Degree (MA/MSc)€ 14750

    Living costs for Leeuwarden

    • 700 - 1100 EUR/month
      Living Costs

    The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.


    Check the programme website for information about funding options.

    StudyPortals Tip: Students can search online for independent or external scholarships that can help fund their studies. Check the scholarships to see whether you are eligible to apply. Many scholarships are either merit-based or needs-based.

    The Global Study Awards: get funded with up to £10,000 to study abroad

    Together with the ISIC Association and British Council IELTS, Studyportals offers you the chance to receive up to £10000 to expand your horizon and study abroad. We want to ultimately encourage you to study abroad in order to experience and explore new countries, cultures and languages.